Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Delivery times vary by region: 10–20 business days.

Yes, we offer free shipping for orders over a 49,90$ USD amount, depending on your location.

Sí, Viktashop no se responsabiliza de los impuestos, aranceles aduaneros ni otras tasas que pueda aplicar el país de destino. Los clientes son totalmente responsables de cumplir con la normativa local y de cubrir cualquier cargo impuesto por las aduanas o las autoridades locales en el momento de la entrega.

Absolutely! We offer starter kits and simple tools perfect for beginners, along with more advanced supplies for experienced crafters.

Click this link to explore a collection of amazing ideas and real works of art!

Yes. Once your order ships, you will receive an email with a tracking number and link to follow your shipment’s progress.

Yes. Items can be returned within 30 days of delivery if unused and in original packaging. Please see our Return Policy for full details.

Yes, we use secure, encrypted payment gateways to ensure your personal data and payment details are fully protected.

No, you can check out as a guest. However, creating an account allows you to:

• Track your order history
• Save shipping details
• Get faster checkouts
  

Orders are processed quickly, but if you contact us within a few hours of placing it, we might be able to help. Please email us immediately.

You can reach us via:

• Email: hello@viktashop.com
• Contact form on our website